Our paperwork, before you sign it
We have read a lot of UK agency websites. Not one publishes its terms of business, and not one publishes the key information document it is legally required to hand a temporary worker before terms are agreed. Ours are all below, in full, with a version number on each.
Key information document, PAYE
Version 2.0 · Given to the worker before terms are agreed · Required by: Regulation 13A, Conduct of Employment Agencies and Employment Businesses Regulations 2003
Terms of engagement, temporary worker
Version 2.0 · Signed by the worker before the first assignment · Required by: Regulation 14, Conduct Regulations 2003
Terms of business with the client
Version 3.3 · Signed by the client before the first CV · Required by: Regulations 10, 12, 17 and 18, Conduct Regulations 2003; Agency Workers Regulations 2010; Equality Act 2010 section 40A
Assignment confirmation
Version 1.0 · Given to the worker before every assignment · Required by: Regulation 18, Conduct Regulations 2003
Weekly timesheet, driving
Version 1.0 · Filled in weekly, signed by the client · Required by: Regulation 12, Conduct Regulations 2003; Road Transport (Working Time) Regulations 2005
Holiday: how it builds up, how it is paid, how to book it
Version 1.1 · Given to every temporary worker · Required by: Working Time Regulations 1998; Employment Rights Act 1996 sections 221 to 224
Appropriate policy document: health and criminal record data
Version 1.0 · Signed before the first medical or DBS result is held · Required by: Data Protection Act 2018, Schedule 1 Part 4 paragraph 39; UK GDPR Articles 9 and 10
Candidate registration and consent
Version 1.0 · Completed with every candidate before the first assignment · Required by: Regulations 14, 19, 21 and 22, Conduct Regulations 2003; UK GDPR Articles 6, 9 and 13
Reference request
Version 1.0 · Sent only after the candidate has agreed, in writing · Required by: Regulations 19 and 22, Conduct Regulations 2003
Mobile worker declaration: work you do for anybody else
Version 1.0 · Signed by every driver, and again each reference period · Required by: Road Transport (Working Time) Regulations 2005, regulations 4, 7, 9 and 11
Sickness self certification
Version 1.0 · Filled in by the worker, first seven days · Required by: Statutory Sick Pay (Medical Evidence) Regulations 1985; Employment Rights Act 2025 sections 10 and 11
Driver infringements, and how we handle them
Version 1.0 · Given to every driver, and to every client · Required by: Road Transport (Working Time) Regulations 2005; drivers' hours rules; Article 15 UK GDPR
Legitimate interests assessment
Version 2.0 · Kept on file, produced if the ICO asks · Required by: Article 6(1)(f), UK GDPR
Worker handbook
Version 0.9 draft · Given to every worker when they register · Required by: Conduct Regulations 2003, Working Time Regulations 1998, Health and Safety at Work etc. Act 1974, Equality Act 2010